Q01: 🔍How do I find the right OEM dash cam for my vehicle?

Send an email to 📧info@mercylion.com on online chat with your vehicle's model, and year. We'll confirm compatibility and help you choose the correct plug-and-play OEM dash cam for your vehicle.

Q02:🛠️What if the dash cam cover doesn't fit my vehicle?

No worries! Customer satisfaction is our top priority. If the dash cam housing you receive doesn't fit your vehicle, simply contact our customer support team and provide: ● Car Original Shell vs. Dash Cam Internal Comparison pictures, Place horizontally and align Once we verify the information, we will: ✅ Send the correct replacement housing free of charge if a compatible version is available. ✅ Issue a full refund if we confirm that we do not currently have a compatible housing for your vehicle due to regional or market-specific differences. Shop with confidence at Mercylion. We are committed to providing reliable products and worry-free after-sales support to ensure your complete satisfaction.

Q03:🛠️What should I do if the vehicle-specific Y-harness I received is incompatible?

The Y-cable is the preferred power connection for the dash cam. Before installation, please ensure that you have identified the correct power connector in your vehicle. If the supplied Y-cable is not compatible, you can temporarily power the dash cam using the included OBD power cable. At the same time, please contact Mercylion Customer Support with your vehicle model, model year, and photos of the connector. We'll verify the information and, if necessary, send you the correct Y-cable free of charge.

Q04:🎥Does it have a rear camera? Can I add one later?

Yes! We offer both front-only and front + rear options. 👋 📹 Rear cam records in 2K and runs a cable to the back window. ⚠️ Please note that if you choose the front-only model now, you won't be able to add a rear camera later because the hardware is different (different PCB design).

Q05:📶I can't find the camera's WiFi

With the camera turned off, remove the SD card and restart the camera to see if it can find WiFi. If the device's Wi-Fi still cannot be found, press and hold the camera button for 15 seconds to restore the device to factory settings.

Q06:📶WIFI connection failed

⏱️Please wait 1 minute after turning on the dashcam before attempting to connect to Wi-Fi. 📱The app prompt 'connected without internet' is a normal condition, because the dashcam wifi couldn't connect to the internet, it only supports connecting the dashcam app. At this time, there will usually be a prompt option for the user to choose whether to use this network, choose WLAN option to continue.

Q07:📲Can I remotely view my dashcam footage via APP?

Currently, our dash cam does not support remote video viewing via APP.

Q08:📱When connected to the Mercylion network the car's Carplay do NOT work.

Your phone is unable to connect to both CarPlay and the dash cam WiFi at once.

Q09:🕶️Can I install a polarizing filter on my dashcam?

Mercylion dashcams do not support anti-glare polarizing filters, and we do not recommend installing them. From an optical perspective, polarizing filters require manual angle adjustment according to ambient light conditions to achieve effective anti-glare results. Without proper adjustment, they may produce the opposite effect and degrade recording quality.

Q10:🔋Do you have battery for parking mode or power supply for rain detector supplies power when car engine is off?

⚡Normally, a standard dash cam will stop working once the car engine is turned off. However, some models support parking mode and can keep recording while the vehicle is parked. 🔌Whether it continues to operate depends mainly on how it is wired. If connected to the car’s constant power supply, the dash cam can stay on and provide 24-hour surveillance. If connected to ACC power, it will shut off automatically when the engine is off. 🔋We currently do not offer a separate battery pack for parking monitoring. The parking mode function works by connecting the dashcam directly to the vehicle's power supply using either an OBD cable or a fuse box hardwire cable. 📦Our package includes an extra OBD cable for parking monitoring. If you are familiar with professional hardwire installation, please contact our customer service team before shipment, and we can change the default OBD cable in your order to a fuse box power cable.

Mercylion A32/G32/G36 Dashcam für Audi A1, A3, A4, A5, A6, A7, Q2, Q3,

Name: Mercylion A32/G32/G36 Dashcam für Audi A1, A3, A4, A5, A6, A7, Q2, Q3, Q5, Q7, Q8, S3, S5, S6, SQ5, SQ7, SQ8, RS5, RS7, TT Coupé, TTS, e-tron – 4K/2K-Unterstützung & GPS
Brand: Mercylion
SKU: G32-F-2K-Black
Price: 165.0 USD
Availability: InStock
Rating: 4.9 (54 reviews)

Modell-Nr.	A32-1CH-2K	A32-1CH-4K	A32-2CH-4K
Kanäle	Nur Frontkamera	Nur Frontkamera	Frontkamera 4K & Heckkamera 2K
Prozessor	NT96675	NT96565	NT96560	NT96675	NT96565	NT96560
Bildschirm	/	/	/
Linsenmaterial	2G4P+IR wasserdicht	2G4P+IR wasserdicht	2G4P+IR wasserdicht
Blende	F1.4	F1.5	F1.5
Objektivwinkel	Diagonal 145°	Diagonal 145°	Diagonale 145°
Maximale Auflösung	2560*1600	3840*2160	3840*2160
Kodierungstyp	H.264	H.264	H.264
Videoformat	H.264-Kodierung, Speicherung im TF-Format	H.264-Kodierung, Speicherung im MP4-Format	H.264-Kodierung, Speicherung im TF-Format
Effektive Pixel	5 Millionen Pixel	8 Millionen Pixel	8 Millionen Pixel
Bildformat	JPEG	JPEG	JPEG
Aufnahmemodus	1 Min. / 3 Min. / 5 Min. / Loop-Aufnahme	1 Min. / 3 Min. / 5 Min. / Loop-Aufnahme	1 Min. / 3 Min. / 5 Min. / Loop-Aufnahme
Speicher	TF-Karte (Klasse 10 oder höher, max. 256 GB)	TF-Karte (Klasse 10 oder höher, max. 256 GB)	TF-Karte (Klasse 10 oder höher, max. 256 GB)
GPS	Unterstützt, externes GPS optional	Unterstützt, externes GPS optional	Unterstützt, externes GPS optional
Drahtlose Verbindung	802.11b/g/n/ac	802.11b/g/n/ac	802.11b/g/n/ac
Kollisionserkennung	Dreiachsiger Beschleunigungssensor	Dreiachsiger Beschleunigungssensor	Dreiachsiger Beschleunigungssensor
Lautsprecher	8Ω 1W	8Ω 1W	8Ω 1W
Parküberwachung	Aufnahme beginnt 20 Sek. nach einer Kollision	Aufnahme beginnt 15 Sekunden nach einer Kollision	Aufnahme beginnt 20 Sek. nach einer Kollision
Startzeit	Ca. 10 Sekunden	Ca. 10 Sekunden	Ca. 10 Sekunden
Betriebsspannung	DC 12 V	DC 12 V	DC 12 V
Betriebsstrom	250 mA ±10 mA	250 mA ±10 mA	250 mA ±10 mA
Betriebstemperatur	-20℃ – 65℃	-20℃ – 65℃	-20℃ – 65℃
Lagertemperatur	-30℃ – 85℃	-30℃ – 85℃	-30℃ – 85℃
Installation Frontkamera	Unterstützt sowohl Plug-and-Play als auch Festverdrahtung	Unterstützt sowohl Plug-and-Play als auch Festverdrahtung	Festverdrahtung der Frontkamera

Mercedes	BMW	Audi	Porsche	Land Rover	Cadillac	Volkswagen	Maserati	LEXUS
Infiniti	Honda	Toyota	Geely	Trumpchi	Souast	Ford	Volvo	Chevrolet
GWM	Buick	Zoyte	Landwind	Peugeot	DS	Jeep	Changan	Renault
LINCOLN	BORGWARD	Roewe	Red Banner	Tesla	MAZDA	BYD	CAC	Xpeng

Reviews

G32 Audi Q7 basically OEM dashcam

"The dash cam was so easy to install and set up. Easier than the couple of the windshield ones that plug into the cigarette lighter to set up. This camera was molded exactly like the factory cover it replaced and looks OEM. I could not be happier and everything needed to install was included. I wish this made something like this for other cars as well."

— Marcus D. (5/5)

Excelente atención al cliente

"Adquirí el modelo Mercylion A32/G32 para Audi SQ2. Excelente cámara que se integra perfectamente en el espacio que ocupa la pieza original. Contacté con el servicio de atención al cliente por un inconveniente surgido, el cual quedó resuelto de forma eficiente y satisfactoria. Recomiendo el producto. MERCYLION 5 estrellas."

— Mariano B. (5/5)

The service was outstanding

"The service was outstanding. From my initial contact through delivery, Mercylion provided exceptional customer service. A representative kept me informed with personalized updates throughout the shipping process, including regular progress reports and delivery information. The item arrived exactly as described, and the entire experience exceeded my expectations. I would not hesitate to do business with Mercylion again."

— Victor Y. (5/5)

Great product

"Great product, highly recommend."

— James R. (5/5)

Best dashcam for Audi Q8 E-tron

"Very impressed with the Mercylion A32 front and rear dash cam setup for my 2024 Q8 E-tron. OEM look, Footage is sharp and consistent, even in low light and nighttime driving. Easy to install, stable operation, outstanding value for the money, and their customer service is incredibly responsive and helpful."

— Rob (5/5)

Mercylion A32/G32/G36 Dashcam for Audi Q7

"Excellent communication. Fast and timely delivery. The device fits perfectly into the interior of the Audi Q7."

— Sasho T. (5/5)

Easy Install with OEM looks

"Install was straightforward and well documented in multiple YouTube videos for Audis. The main appeal to me is that it looks factory and doesn't stick out - they nailed the design. App seems to work fine, and the company is very responsive to e-mails."

— Simon O. (5/5)

Great quality

"We love this dash cam for our Audi , great video quality & visibility ."

— Sarika (5/5)

Looks and works Great!

"Works great! Install was easy. The only difficult part was arranging the wires to fit in the housing. Everything fit and looks like it came with the car."

— Michael R. (5/5)

A32- Best OEM looking Dash Cam for Audi

"Installation was super easy, and the fit in my Audi Q8 E-tron looks completely factory. The app connection is fast and reliable, making video downloads effortless. Their customer service is very helpful and responsive. Absolutely worth every penny �� hands down the best dash cam I��ve owned!"

— Roberto R. (5/5)

Mercylion A32/G32/G36 Dashcam für Audi A1, A3, A4, A5, A6, A7, Q2, Q3, Q5, Q7, Q8, S3, S5, S6, SQ5, SQ7, SQ8, RS5, RS7, TT Coupé, TTS, e-tron – 4K/2K-Unterstützung & GPS

A32/G32 Dashcam – 100 % werkseitige Integration für Audi-Modelle

G36 Dashcam – 100 % werkseitig integriert für Audi-Modelle

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A32 Dashcam: Plug-and-Play-Installation im Audi A4L

Mercylion A32/G32/G36 Dashcam für Audi A1, A3, A4, A5, A6, A7, Q2, Q3, Q5, Q7, Q8, S3, S5, S6, SQ5, SQ7, SQ8, RS5, RS7, TT Coupé, TTS, e-tron – 4K/2K-Unterstützung & GPS

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